Frequently Asked Questions
Q: How long does shipping take?
A: Usually anywhere from 2-5 business days, depending on how far you live from our facility in southern California. We ship everything via USPS and a fully automated tracking system. You'll receive updates every step of the way!
Q: How does the cover protect my controller?
A: ProFlex® adds a durable, long-lasting layer of protection to your Joy-Con controller. Made of silicone much like a phone case, your ProFlex® skin will help absorb impacts from drops and shield it from everyday elements like sweat, dust and scratches.
Q: Do they break easily?
A: Our covers are incredibly durable, and you can stretch and pull them without having to worry about them breaking or snapping apart. This makes putting them on and taking them off quick and easy!
Q: What happens if it gets dirty?
A: ProFlex® silicone cover cases for Switch Joy-Con controllers can be easily washed. Just use warm water and soap. After gently washing, use a clean cloth or paper towel to dry it off. Ensure it is completely dry before putting it back onto your controller.
Q: Do you offer custom designs?
A: Not yet, but we're working on it! To make up for this, we're constantly releasing new designs each month, so make sure to keep checking back!